Privacy Policy

How we handle your data

About Planktonic

Annette Berg is, according to the Personal Data Act and the EU's General Data Protection Regulation (GDPR), responsible for the processing of personal data by Planktonic.

Personal data

Personal data is any information about an identified or identifiable natural person. Access to personal data is limited to Planktonic. We do not disclose information about our customers to other parties.

Planktonic's processing of personal data

We process information when you request our services, storing only what is necessary. We have obligations under the Archive Act and Freedom of Information Act to retain some documentation beyond typical service requirements, and to provide access to it when legally required.

When does Planktonic collect personal data?

We primarily process information that you have given to us for one of these reasons: you have ordered our services, or you have contacted us via email.

Archives and database

Planktonic records IP address, name, telephone number, email address, physical address, and other relevant information resulting from ordering our services. This information is used exclusively to deliver the services you have requested.

Information security and data processing

Planktonic uses a computer for electronic storage of documents. Collected information is stored on a local computer with a backup in the cloud. Planktonic does not collect or store sensitive information in its operations.

Email and telephone

We store email inquiries, responses, and addresses. Phone conversations and email exchanges relevant to case processing are recorded and processed accordingly. Planktonic also uses email in general dialogue with internal and external contacts. Please note that regular email is unencrypted, so we do not encourage you to send confidential or sensitive information by email.

Contact forms

When you fill out a contact form, we collect your name, email address, phone number, and any message you send. This information is used exclusively to address your query or request. Data is retained only as long as necessary, and personal information is not shared with third parties unless required by law.

Analytics cookies

We collect unidentified information about visitors to planktonic.no using Google Analytics (_ga), including the total number of users and how many are unique. Information, including IP address, is sent to Google's servers in the USA and is subject to Google's privacy policy. You can opt out via your cookie settings.

Your rights

You have the right to demand access to, request correction of, and require deletion of your personal data, unless this conflicts with accounting and bookkeeping laws.

Contact

Planktonic AS, Bynesveien 50, 7018 Trondheim, Norway. Phone: +47 93 43 89 28. Email: info@planktonic.no